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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bren B

November 27, 2023

5  out of  5 rating by Bren B
"Glen Rainwater goes out her way for her clients. She helped me to bundle my home and auto, and she also notices some extra savings which she went out of her way to call corporate to get activated for me. Overall ill be saving nearly an extra $100 a month. Highly recommend."
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Dewayne Jackson

November 9, 2023

5  out of  5 rating by Dewayne Jackson
"A very helpful and friendly staff along with affordable insurance rates"
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Joe Peurrung

November 8, 2023

5  out of  5 rating by Joe Peurrung
"For 25yrs plus John K has served me and my Company with unbelievable service!! His staff is unmatched especially Ma Gwen!!! Its a great feeling knowing that i am covered personally and professionally. I would highly recommend his office to service you as you can trust him and State Farm!!!! Jp"
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Kellyann Falin

October 13, 2023

5  out of  5 rating by Kellyann Falin
"I had the best experience with Gwen Rainwater helping me through my State Farm insurance needs. She went above and beyond to make sure my husband and I got the best option for insurance, and I just appreciate her fresh customer service skills :)"
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Cliff Neukam

October 2, 2023

5  out of  5 rating by Cliff Neukam
"Just ask the chaos coordinator seated at the front desk. She'll figure it out for you. Seriously, these are the biggest people! Always polite, professional, and eager to help."
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Aleem Malik

September 14, 2023

5  out of  5 rating by Aleem Malik
"We have been with John Kasak’s State Farm Office since 2004 when we moved to Lake City, FL; we must admit that they stand above all when it comes to insurance, even within the State Farm company, under John Kasak’s management, providing excellence in service. Recently, I had the pleasure of being served by Gwen Rainwater who helped me diligently, explaining all the minute details and resolving various issues in a timely and befitting manner; hats off to the team !!"
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Tanya Parker

August 25, 2023

5  out of  5 rating by Tanya Parker
"Shana is so great to work with. She keeps me up to date on all changes and recommends any change she thinks I need. Way to go Shana!"
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Norma Davis

August 8, 2023

5  out of  5 rating by Norma Davis
"I have done business with a lot of agencies in the past and this is by far one of the best agencies. Gwen & Stephanie both provided my family and I with First Class Service. I will gladly refer my friends and family to this agency as I know I can trust that they will be treated with professionalism and care. I'm glad to be a part of the John Kasak agency... but it's most definitely because of those two ladies!"
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Brian Boatright

August 7, 2023

5  out of  5 rating by Brian Boatright
"John has been my insurance guy for over a decade. Today Gwen at his office added a vehicle to my account. Only took a few minutes by phone and the rest we did electronically. I was good to go within an hour! Thanks Gwen!"
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Steve Tornello

August 7, 2023

5  out of  5 rating by Steve Tornello
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Rene Lebrun

August 4, 2023

5  out of  5 rating by Rene Lebrun
"Gwen is amazing, she takes care of any questions or concerns that I have had and she does it it a timely manner. Gwen is courteous and when she says she is going to do something, she is a women if her word. Thank you Gwen for always being there when we need you, regardless if it's auto, RV or our life insurance policies. If"
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Beth Raines

July 31, 2023

5  out of  5 rating by Beth Raines
"I just switched all my State Farm policies to John Kasak in Lake City. I had been with another agent in Gainesville for over 25 years but had starting have a lot of mistakes and issues. John personally went above and beyond to help get all the issues resolved. He is an expert in the business and knows what he is doing. I trust him to make sure my families ins needs are met. Thank you John for helping getting everything straightened out. Even reaching out on the weekend to make sure my son's new policy was set up. I highly recommend his agency."
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Nancy Mabrey

June 27, 2023

5  out of  5 rating by Nancy Mabrey
"Five star review! Dependable and helpful. Gwen Rainwater is so knowledgeable and friendly."
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Shonta Farmer

June 12, 2023

5  out of  5 rating by Shonta Farmer
"Bro went to pay a bill"
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Kenny Roder

April 3, 2023

5  out of  5 rating by Kenny Roder
"Very happy with the service John Kasak and his team have provided. Very recommended!"
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March 27, 2023

1  out of  5 rating by T L L
"Will not return my calls or emails."
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Lana Norberg

March 22, 2023

5  out of  5 rating by Lana Norberg
"I would just like to thank Shana and Kathy for all their help with my insurance changes today. Kathy has been helpful to me for her whole career at State Farm. Shana is new for me at State Farm but she is helpful too. Thank you for everything."
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Beth Hovey

March 14, 2023

5  out of  5 rating by Beth Hovey
"Excellent service here"
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jackie cheatham

February 21, 2023

5  out of  5 rating by jackie cheatham
"Gwen Rainwater was knowledgeable, friendly, and saved us money on our homeowner and car insurance policy. I would definately recommend getting a quote from her."
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February 18, 2023

1  out of  5 rating by meg
"I asked several times over the phone and over texts for another person’s information to be taken off my account and to make sure mine isn’t on theirs after noticing someone else’s name and number on my account, now i have received and email with that persons name and checking account number on it! They also renewed my policy after i specifically asked them not to and raised my payments."
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jill schwartz

January 31, 2023

5  out of  5 rating by jill schwartz
"My experience was wonderful. Arianna worked with me. She was knowledgeable, very helpful and she answered all of my questions."
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Bubba Davis

January 19, 2023

5  out of  5 rating by Bubba Davis
"Called to get some help over the phone and spoke to a Cohl Sadler who was very helpful and polite."
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Daryll Gunter

January 10, 2023

5  out of  5 rating by Daryll Gunter
"Kathy has been out agent for over a decade. You can not find any one better to take care of your family!!!!"
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Larry z

November 23, 2022

5  out of  5 rating by Larry z
"Excellent service and they saved me hundreds over Geico. I was given lots of choices and explanations along with emailed information. So easy"
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Dallas Musgrave

October 12, 2022

5  out of  5 rating by Dallas Musgrave
"Gwen Rainwater did a marvelous job of securing both home and auto insurance for us for this next year. She is a tribute to the "can do" world in the face of all the upheaval in this industry."