State Farm® Insurance Agent John Kasak

"I choose state farm because of the staff at John Kasak office. Stephanie is an employee at this office that can fix anything if you have an issue. True professionals and people that care about your issue if you need help. Thank you Stephanie and staff for being kind and very helpful in times of need. John give your staff a raise as they represent you well. God bless"

"We were worried about getting supplemental health insurance for my husband while he is a nursing student at Florida Gateway College. We reached out to John Kasak State Farm Insurance here in Lake City and the process couldn't have been easier. Mrs. Joyner was our agent and she was so helpful and had the best customer service we encountered in our search for policies. We were even more impressed with the price of the coverage. Look no further than this office if you have any needs for supplemental health care coverage. Thank you Mrs. Joyner!! You are truly an asset to the team!"

"Review Update: I previously reported about the great service at this agency but I found that the great service was only until they got your business. Afterwards…. They were like most others… Not concerned about their customers. They would not answer calls and not respond to emails unless you sent a message saying how horrible their service was. ——————————————————————- I’ve done business with a lot of agencies in the past and this is by far one of the best agencies. Gwen & Stephanie both provided my family and I with First Class Service. I will gladly refer my friends and family to this agency as I know I can trust that they will be treated with professionalism and care. I'm glad to be a part of the John Kasak agency... but it's most definitely because of those two ladies!"

"Although I’ve been a customer with this office for several years. Navigating vehicle management on my account became a baffling experience, when I decided to add another vehicle leaving me at a loss. Thankfully, Kira Hawkins stepped in and provided exceptional assistance. With her expertise, she swiftly resolved my account issues and ensured smooth operations moving forward. Kira's dedication to delivering top-notch service and support was evident throughout the process. Her professionalism and commitment to resolving my concerns promptly left a lasting impression. Without a doubt, Kira Hawkins is an invaluable asset to her team, and her stellar support made all the difference when I needed it the most."

"When I changed over to John Kasak's office of State Farm. I had a pleasant experience, besides the fact that it is ridiculous to pay for any insurance, especially auto insurance. The problem I had with this office was during Hurricane Ian. Apparently, they had an issue internally during this time that caused me to miss a payment. I still don't understand how this happened. However, I had to pay double payments because of their snafu. Which, they still never explained to me properly? The next time this issue arises, I will try another office or company entirely."

"We’ve always been happy with our service from the ladies in the office. We have multiple vehicles covered at all times and have had three totaled vehicles over the years (none were our fault) and they have always fought for us to get proper compensation. Christina was extremely helpful and knowledgeable when I called the other day to add a new policy. I had my new policy card emailed less than 5 mins after hanging up the phone. And their rates are very competitive with other companies."

"Glen Rainwater goes out her way for her clients. She helped me to bundle my home and auto, and she also notices some extra savings which she went out of her way to call corporate to get activated for me. Overall ill be saving nearly an extra $100 a month. Highly recommend."

"For 25yrs plus John K has served me and my Company with unbelievable service!! His staff is unmatched especially Ma Gwen!!! Its a great feeling knowing that i am covered personally and professionally. I would highly recommend his office to service you as you can trust him and State Farm!!!! Jp"

"We have been with John Kasak’s State Farm Office since 2004 when we moved to Lake City, FL; we must admit that they stand above all when it comes to insurance, even within the State Farm company, under John Kasak’s management, providing excellence in service. Recently, I had the pleasure of being served by Gwen Rainwater who helped me diligently, explaining all the minute details and resolving various issues in a timely and befitting manner; hats off to the team !!"