State Farm® Insurance Agent John Kasak

"Maria was very knowledgeable, helpful, professional and most of all friendly. She patiently helped me find the policies to fit my needs. I appreciate good customer service. Thank you, Maria!"

"Purchased a newer vehicle and been wanting new insurance since other was going up monthly and really hard to reach a real person on phone. Always leave a message."

"My agent was very helpful/ knowledgeable of policy information that I needed for my Automobiles."

"Madison is awesome.
I would highly recommend this agency 👌 👏 🙌 👍 😍"

"Friendly staff quick quotes!"

"We typically rate shop for cheaper insurance every couple of years, that’s how we ended up with State Farm 3 years ago. We haven’t rate shopped since because of the absolutely superb customer service we receive from Gwen. She is always there when we need her and so fast and knowledgeable."

"I was referred to your representative, Gwen by a very good friend of mine who has always spoken highly of her. He was spot on because it was my great pleasure to speak with her. As we discussed my family’s need for home owner’s insurance, I found Gwen to be personable, friendly, knowledgeable, and professional. We discussed auto insurance as well and when she was finished and provided me with a quote, I was absolutely shocked at the price she quoted for our home owner’s policy which was 58% lower than our home owner’s insurance quote from our then current company!?! The auto insurance she quoted was the same price which was competitive, but when combined with our home owner’s, we’re saving $2900 this year! (not a typo!🥳). I highly recommend Gwen Rainwater and will be referring my friends, family and clients to her in the future."

"Jessica is always kind and professional and always make us feeling like a family. She is the best."

"Naomi and Madison were very helpful"

"Emily was awesome with helping me switch policies and made the experience seemless and very quick as I only had about 10 mins to get everything done! Highly recommend."

"I would like recognize Ms.Madison Ruwe @ John Kasak’s Statefarm office in LC, FL for her Excellence in customer service. She made me realize that just getting lower insurance coverage at another company isn’t always the most important part of customer relationship.
She helped me with my immediate needs, gave me future options and made me realize how my Statefarm agency has always been available to me in person to help with all my needs and complaints and to help make them right.
Thank you Madison for your friendly & professional assistance and for also enlightening me in the value of what John Kasak’s Statefarm office provides. Sincerely, Sarah Craig"

"Gwen Rainwater and the other team members at John Kasack’s have been extremely Helpful and attentive to my insurance needs. Gwen in particular has followed up and addressed a few issues for me Which has saved me a lot of time and effort. Well done."

"Efficient and caring insurance team. Gwen is fantastic!"

"Mrs. Gwen Rainwater is the best, she was diligent and relentless in her efforts to get my home insured. I highly recommend Mrs. Rainwater for all your insurance needs."

"Madison had been the most helpful and kind agent. She always answers all my questions and is so kind, and never makes me feel like a burden. She helped me get the best deal, and her customer service is ultimately the reason I switched over from Progressive."

"Emily was great! She answered all of my questions to the fullest and made me happy/glad that I switched to State Farm Insurance."

"I have 5 star experience with this wonderful, excellent company! Gwenn was and continues to be a “ rockstar” in correspondence and professional education in the field of Insurance! Huge Thank You!"

"I am totally incompetent when it comes to computers & apps. Jordan walked me thru each step to set up safe driving becon. Jordan is kind, caring, listens & is very patient!! A pleasure in every way. Thank you"

"Sarah was exceptional! Very detailed and organized! Extremely honest and personable. She truly value the customer and was a pleasure to work with.

Thank you!"

"Been a customer here for a long time. Recently we called near 845am to ask a question after a car wreck. We followed the advice only to find out it was a waste of our time. When we go to the office to explain the situation, we were told "oh maybe we (State Farm) forgot to switch our phones on, so you probably spoke to the automated line and got a random agent" and there were a lot of "unfortunately" sentences..... So what the random agent told us to do was incorrect and there's no way to fix the situation, cause "unfortunately"... This has placed us in a stressful and financial dilemma. This is not the first time I've had concerns with this particular office. The agent that we spoke with could tell we were upset/not impressed with the lack of support. So I have no issues describing my negative encounters. If I felt that speaking with Kasak would help I would probably reach out, but I don't see anything he could do, because it wasn't his local employee that told us the wrong info on the phone. I'm overall happy with State Farm as a whole, just not this office.
Update: Kasak is working his best to communicate and move information, which is a blessing."

"Madison was wonderful helping me add a second vehicle to my policy and with the best price. She answered all my questions and was quick to help the dealership get the info they needed. I was grateful for her help."

"I had to add a vehicle to a policy ...Madison was extremely helpful and very knowledgeable. The staff here is great, from the reception area to the underwriters and agents. Excellent!"

"Sarah was INCREDIBLE. She helped me find a cheaper rate and explained everything perfectly. Wonderful customer service and I’d recommend her to anyone! She’s already helped my family save so much! Definitely request her if you’re going to State Farm!"

"To preface, I have known John Kasak before he became my agent nearly 18yrs ago. John really is the Best of the Best, John cares about his customers, and to me that sets him apart from other agents..so look no further ~ John’s your guy. Now let’s talk about my most recent interaction with John’s office with Madison Ruwe… Madison was super patient with me, having to go back and forth with me, ensuring I understood everything, offering advice, and best of all making sure I was properly “covered” ..literally!! Madison, thank you so much for all of your assistance, you definitely are an invaluable asset to the John’s State Farm team!"

"I had been with my auto insurance for many years and it seemed like I was paying way too much, so I put out to get quotes from other companies. Madison from State Farm was the first to call me. Because she was the first, after going over the policy and quote, we agreed to speak again later in the week. I didn't wait, I called her back.
Madison is an asset to her company. She's very pleasant and good with people as well as being knowledgeable. She made me feel comfortable and confident in my decision to go to State Farm. She is also a live human being! How wonderful to speak to a human without going through all of the robot-directions to get to her!
State Farm was not the lowest estimate I received, but it was the only one who contacted me with a real and delightful human being. Madison was excellent in doing her job, answering my questions when I had them. She guided me to my policy, she didn't push. She made a very good impression on me."