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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Miller

February 20, 2026

5  out of  5
rating by Lori Miller
"Maria was very knowledgeable, helpful, professional and most of all friendly. She patiently helped me find the policies to fit my needs. I appreciate good customer service. Thank you, Maria!"
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Dee Mankowski

February 18, 2026

5  out of  5
rating by Dee Mankowski
"Purchased a newer vehicle and been wanting new insurance since other was going up monthly and really hard to reach a real person on phone. Always leave a message."
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jerry torres

February 16, 2026

5  out of  5
rating by jerry torres
"My agent was very helpful/ knowledgeable of policy information that I needed for my Automobiles."
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Joanne Basilisco

January 20, 2026

5  out of  5
rating by Joanne Basilisco
"I've been with State Farm for over 30 years. I won't go anywhere else. Madison was extremely helpful and made sure I had everything I needed done. I thoroughly enjoyed adding a new policy with her."
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Mario A

December 23, 2025

5  out of  5
rating by Mario A
"Madison is awesome. I would highly recommend this agency 👌 👏 🙌 👍 😍"
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Hunter Smith

December 15, 2025

5  out of  5
rating by Hunter Smith
"Friendly staff quick quotes!"
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Maryann LaRandeau

December 10, 2025

5  out of  5
rating by Maryann LaRandeau
"We typically rate shop for cheaper insurance every couple of years, that’s how we ended up with State Farm 3 years ago. We haven’t rate shopped since because of the absolutely superb customer service we receive from Gwen. She is always there when we need her and so fast and knowledgeable."
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Margaret Butwin

December 4, 2025

5  out of  5
rating by Margaret Butwin
"I am a PA resident who was seeking info regarding car insurance in FL. As a State Farm policy holder, I wanted to keep dealing with State Farm. I was beyond fortunate to find Madison Ruwe at the Kasak Insurance Agency. Madison walked me through everything I needed to know and put my mind completely at ease with her knowledge and understanding of my questions and concerns. I’ve been a satisfied State Farm customer for years and the service that Madison provided is why I will always be a State Farm customer! For any Floridians seeking insurance, please do yourself a favor and look no further than the John Kasak agency and Madison Ruwe. You will be happy you did!"
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Bill Hunter

October 1, 2025

5  out of  5
rating by Bill Hunter
"I was referred to your representative, Gwen by a very good friend of mine who has always spoken highly of her. He was spot on because it was my great pleasure to speak with her. As we discussed my family’s need for home owner’s insurance, I found Gwen to be personable, friendly, knowledgeable, and professional. We discussed auto insurance as well and when she was finished and provided me with a quote, I was absolutely shocked at the price she quoted for our home owner’s policy which was 58% lower than our home owner’s insurance quote from our then current company!?! The auto insurance she quoted was the same price which was competitive, but when combined with our home owner’s, we’re saving $2900 this year! (not a typo!🥳). I highly recommend Gwen Rainwater and will be referring my friends, family and clients to her in the future."
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Wanda Mattox

September 30, 2025

5  out of  5
rating by Wanda Mattox
"Jessica is always kind and professional and always make us feeling like a family. She is the best."
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Christina Ruwe

September 27, 2025

5  out of  5
rating by Christina Ruwe
"Naomi and Madison were very helpful"
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Michelle Strawbridge

September 22, 2025

5  out of  5
rating by Michelle Strawbridge
"Denise and the staff at State Farm are 5 star all the way!!!"
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B. Herndon

August 29, 2025

5  out of  5
rating by B. Herndon
"Emily was awesome with helping me switch policies and made the experience seemless and very quick as I only had about 10 mins to get everything done! Highly recommend."
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Chantal Kovacevic

August 22, 2025

5  out of  5
rating by Chantal Kovacevic
"Denise was very efficient with helping me put a new car on my policy!"
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Mary Woods

August 22, 2025

5  out of  5
rating by Mary Woods
"Very helpful and explained things very well. Denise was very helpful always such a sweet young lady. She is very professional and goes over and beyond always. If I had an open establishment I definitely would hire her! Thanks Denise again for your help! Have a Bless day😋"
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Annette Green

August 13, 2025

5  out of  5
rating by Annette Green
"I have loved having this office represent me. Every person i had contact with treated me with not just respect but sweetness. Any questions/concerns were immediately researched/addressed. Having worked 10 years in the insurance industry myself, I am somewhat cynical about the workings therein. But this office put me completely at ease, and I always trusted their advice. I leave them only because I have moved to another state, and I will miss them, but am confident that I could still call at any time in the future with a question and receive the same thoughtful assistance I got as a customer."
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Alvin

August 7, 2025

5  out of  5
rating by Alvin
"Jordan was great to work with, very knowledgeable and friendly."
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awilhelm88

August 4, 2025

5  out of  5
rating by awilhelm88
"I've had the pleasure of working with Sarah Pollock on several new policies. Sarah is the quintessential professional and attended to my needs in a very timely manner. I couldn't be more pleased with Sarah and the entire team at John Kasak State Farm."
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Diana Hixon

July 17, 2025

5  out of  5
rating by Diana Hixon
"Miss Gwen is very professional!! I love this insurance agency!!"
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Julie Dicks

July 16, 2025

5  out of  5
rating by Julie Dicks
"I have always been pleased with John Kasak's office and the support we receive from all the agents we've worked with. We have our home and cars insured with them. Recently, Gwen Rainwater went above and beyond the call of duty to make sure our homeowner's policy wasn't canceled when our bill had gotten misdirected in the mail. She worked with the company pleading our case to keep our policy and giving us the time to pay. She made sure I was in the loop, calling, texting, and emailing, so I knew what was going on. She then followed up to make sure I knew that we were able to keep our policy and all was well. She was a very helpful advocate for us, and I am so appreciate of her help!"
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Nancy Gomez

July 15, 2025

5  out of  5
rating by Nancy Gomez
"STATE FARM- GWEN AND JOHN KASAK HAVE ALWAYS ASSISTED ME WITH ALL MY NEEDS AND GOT ALL MY QUESTIONS ANSWERED I HIGHLY RECOMMENDED STATE FARM, JOHN KASAK"
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Sue Beth Murphree

July 10, 2025

5  out of  5
rating by Sue Beth Murphree
"Excellent service and follow up."
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Toni Singletary

July 8, 2025

5  out of  5
rating by Toni Singletary
"I would like to recognize the professionalism and persistence of Jessica Rudd in the Perry office . She was most instrumental in assisting me in getting a refund that should have been dealt with through another office but Jessica made it her mission to get it back for me. I feel absolutely certain that I would not have gotten it back without her help. And her smile made me feel like I was her only customer she had to deal with!"
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Gerrie Norris

June 25, 2025

5  out of  5
rating by Gerrie Norris
"For 15 years I used Florida Farm Bureau for my car insurance company. I decided to shop around for car insurance with the hopes of a lower payment. After speaking with John Kasaks insurance company, I received more coverage for less money per month. I also decided to try State Farms drive safe and save monitoring. After 6 months of monitiring i will receive an even bigger reduction in my monthly payments. Im very happy that I decided to switch to John Kasaks company. I'd like to add that State Farm was recommended to me by several friends that work in collision repair. All of them stated that when it comes to a company that takes care of people after an accident, State Farm was the best."
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Sarah Craig

June 24, 2025

5  out of  5
rating by Sarah Craig
"I would like recognize Ms.Madison Ruwe @ John Kasak’s Statefarm office in LC, FL for her Excellence in customer service. She made me realize that just getting lower insurance coverage at another company isn’t always the most important part of customer relationship. She helped me with my immediate needs, gave me future options and made me realize how my Statefarm agency has always been available to me in person to help with all my needs and complaints and to help make them right. Thank you Madison for your friendly & professional assistance and for also enlightening me in the value of what John Kasak’s Statefarm office provides. Sincerely, Sarah Craig"