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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Hunter

Bill Hunter

October 1, 2025

5  out of  5
rating by Bill Hunter
"I was referred to your representative, Gwen by a very good friend of mine who has always spoken highly of her. He was spot on because it was my great pleasure to speak with her. As we discussed my family’s need for home owner’s insurance, I found Gwen to be personable, friendly, knowledgeable, and professional. We discussed auto insurance as well and when she was finished and provided me with a quote, I was absolutely shocked at the price she quoted for our home owner’s policy which was 58% lower than our home owner’s insurance quote from our then current company!?! The auto insurance she quoted was the same price which was competitive, but when combined with our home owner’s, we’re saving $2900 this year! (not a typo!🥳). I highly recommend Gwen Rainwater and will be referring my friends, family and clients to her in the future."
We responded:
"Bill, We are so happy to hear that you had such a remarkable experience with Gwen! She is a great asset to our team! Thank you for taking the time to share your thoughts! It was our pleasure to earn your business and we look forward to working with you in the future. If you ever have any questions or need assistance, we’re here to help! ~John "
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Wanda Mattox

September 30, 2025

5  out of  5
rating by Wanda Mattox
"Jessica is always kind and professional and always make us feeling like a family. She is the best."
We responded:
"Wanda, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jessica; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~John"
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Christina Ruwe

September 27, 2025

5  out of  5
rating by Christina Ruwe
"Naomi and Madison were very helpful"
We responded:
"Christina, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~John "
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Michelle Strawbridge

September 22, 2025

5  out of  5
rating by Michelle Strawbridge
"Denise and the staff at State Farm are 5 star all the way!!!"
We responded:
"Thank you for your 5-star review, Michelle! Your kind words mean a lot to us! Denise is an invaluable member of our team and she and the rest of the team look forward to continuing to work with you! ~John"
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B. Herndon

August 29, 2025

5  out of  5
rating by B. Herndon
"Emily was awesome with helping me switch policies and made the experience seemless and very quick as I only had about 10 mins to get everything done! Highly recommend."
We responded:
"Thank you for sharing about Emily, she is a valuable part of our team and I am so glad she was able to take care of your needs. We look forward to continuing to help you in the future! ~John"
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Chantal Kovacevic

August 22, 2025

5  out of  5
rating by Chantal Kovacevic
"Denise was very efficient with helping me put a new car on my policy!"
We responded:
"Chantal, Thank you for the 5 Star review, Denise is a valuable member of our team and I am glad she was able to meet your needs. Let us know if there is anything else we can do for you. John "
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Mary Woods

August 22, 2025

5  out of  5
rating by Mary Woods
"Very helpful and explained things very well. Denise was very helpful always such a sweet young lady. She is very professional and goes over and beyond always. If I had an open establishment I definitely would hire her! Thanks Denise again for your help! Have a Bless day😋"
We responded:
"Mary, I am so happy we were able to take care of your needs this morning. We appreciate your trust in us and are glad to be here to assist you. Have a great week. John"
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Annette Green

August 13, 2025

5  out of  5
rating by Annette Green
"I have loved having this office represent me. Every person i had contact with treated me with not just respect but sweetness. Any questions/concerns were immediately researched/addressed. Having worked 10 years in the insurance industry myself, I am somewhat cynical about the workings therein. But this office put me completely at ease, and I always trusted their advice. I leave them only because I have moved to another state, and I will miss them, but am confident that I could still call at any time in the future with a question and receive the same thoughtful assistance I got as a customer."
We responded:
"Annette, We appreciate your review and kind words! We are delighted to know you had a great experience with our State Farm office and of course, If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Alvin

August 7, 2025

5  out of  5
rating by Alvin
"Jordan was great to work with, very knowledgeable and friendly."
We responded:
"Alvin, Thank you for the great review. Jordan is a valuable part of our team and I am happy to hear she met your needs. John"
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awilhelm88

August 4, 2025

5  out of  5
rating by awilhelm88
"I've had the pleasure of working with Sarah Pollock on several new policies. Sarah is the quintessential professional and attended to my needs in a very timely manner. I couldn't be more pleased with Sarah and the entire team at John Kasak State Farm."
We responded:
"We are very thankful for your feedback! It’s our pleasure to assist you and we are happy to hear that Sarah met your expectations! If there is anything else we can do to help, please let us know! ~John "
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Diana Hixon

July 17, 2025

5  out of  5
rating by Diana Hixon
"Miss Gwen is very professional!! I love this insurance agency!!"
We responded:
"Diana, We are so grateful for your kind words about our agency, you have made our day! Our goal is to be your trusted agency for all of your insurance needs and we are so happy that you have this confidence in us! We will continue to work hard to provide you with knowledge and great service! "
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Julie Dicks

July 16, 2025

5  out of  5
rating by Julie Dicks
"I have always been pleased with John Kasak's office and the support we receive from all the agents we've worked with. We have our home and cars insured with them. Recently, Gwen Rainwater went above and beyond the call of duty to make sure our homeowner's policy wasn't canceled when our bill had gotten misdirected in the mail. She worked with the company pleading our case to keep our policy and giving us the time to pay. She made sure I was in the loop, calling, texting, and emailing, so I knew what was going on. She then followed up to make sure I knew that we were able to keep our policy and all was well. She was a very helpful advocate for us, and I am so appreciate of her help!"
We responded:
"Julie, Your feedback means a lot to us and we thank you for taking the time to let us know how we are doing! We are thrilled that you had such a positive experience with our office and especially with Gwen. She is a highly valued member of our team and she enjoys taking great care of our customers! We look forward to working with you for a long time to come and providing you with continued great service! ~John"
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Nancy Gomez

July 15, 2025

5  out of  5
rating by Nancy Gomez
"STATE FARM- GWEN AND JOHN KASAK HAVE ALWAYS ASSISTED ME WITH ALL MY NEEDS AND GOT ALL MY QUESTIONS ANSWERED I HIGHLY RECOMMENDED STATE FARM, JOHN KASAK"
We responded:
"Nancy, We value your feedback and are so happy to hear that you have had good experiences with Gwen and John. They both strive to go above and beyond to help our customers and we appreciate your taking the time to let us know how we did! We look forward to helping you for a long time to come! ~Wendy"
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Sue Beth Murphree

July 10, 2025

5  out of  5
rating by Sue Beth Murphree
"Excellent service and follow up."
We responded:
"Thank you, Sue Beth, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~John"
Profile photo of Toni Singletary

Toni Singletary

July 8, 2025

5  out of  5
rating by Toni Singletary
"I would like to recognize the professionalism and persistence of Jessica Rudd in the Perry office . She was most instrumental in assisting me in getting a refund that should have been dealt with through another office but Jessica made it her mission to get it back for me. I feel absolutely certain that I would not have gotten it back without her help. And her smile made me feel like I was her only customer she had to deal with!"
We responded:
"Toni, We’re thankful for your feedback and are so happy that you enjoyed working with Jessica! It's our pleasure to assist you as we strive to provide our customers with exceptional service with every interaction! We look forward to working with you for a long time to come! ~John "
Profile photo of Gerrie Norris

Gerrie Norris

June 25, 2025

5  out of  5
rating by Gerrie Norris
"For 15 years I used Florida Farm Bureau for my car insurance company. I decided to shop around for car insurance with the hopes of a lower payment. After speaking with John Kasaks insurance company, I received more coverage for less money per month. I also decided to try State Farms drive safe and save monitoring. After 6 months of monitiring i will receive an even bigger reduction in my monthly payments. Im very happy that I decided to switch to John Kasaks company. I'd like to add that State Farm was recommended to me by several friends that work in collision repair. All of them stated that when it comes to a company that takes care of people after an accident, State Farm was the best."
We responded:
"Gerrie, Thank you for taking time to provide our office with you feedback and your 5 Star review. Sarah works very hard to provide our customers with remarkable customer care. We are happy to have you insured with our office and if you have any questions, please feel free to reach out. Thank you, John Kasak "
Profile photo of Sarah Craig

Sarah Craig

June 24, 2025

5  out of  5
rating by Sarah Craig
"I would like recognize Ms.Madison Ruwe @ John Kasak’s Statefarm office in LC, FL for her Excellence in customer service. She made me realize that just getting lower insurance coverage at another company isn’t always the most important part of customer relationship. She helped me with my immediate needs, gave me future options and made me realize how my Statefarm agency has always been available to me in person to help with all my needs and complaints and to help make them right. Thank you Madison for your friendly & professional assistance and for also enlightening me in the value of what John Kasak’s Statefarm office provides. Sincerely, Sarah Craig"
We responded:
"Sarah, We appreciate you taking time to provide us with such a great review. Madison is a valuable part of our team and she puts her heart into customer care. I will share your kind words with her. We look forward to helping you with all of your insurance needs. Thank you, John Kasak "
Profile photo of Dean Graham

Dean Graham

June 6, 2025

5  out of  5
rating by Dean Graham
"Gwen Rainwater and the other team members at John Kasack’s have been extremely Helpful and attentive to my insurance needs. Gwen in particular has followed up and addressed a few issues for me Which has saved me a lot of time and effort. Well done."
We responded:
"Dean, Thank you for the five star review and awesome comments. Gwen always goes above and beyond for our customer and she is a valuable part of our team. We appreciate your business. Have a great year!! John Kasak "
Profile photo of Erica Mainous

Erica Mainous

May 22, 2025

5  out of  5
rating by Erica Mainous
"Efficient and caring insurance team. Gwen is fantastic!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Gwen! She is an invaluable asset to our team! Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs! ~John "
Profile photo of Don Crawford

Don Crawford

May 22, 2025

5  out of  5
rating by Don Crawford
"Mrs. Gwen Rainwater is the best, she was diligent and relentless in her efforts to get my home insured. I highly recommend Mrs. Rainwater for all your insurance needs."
We responded:
"Don, Thank you for your five star review, Gwen is a great team member with my office and we appreciate her hard work. I am happy to hear that she provided you such great service and thank you for being a customer. John "
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Kayla Patterson

May 20, 2025

5  out of  5
rating by Kayla Patterson
"Madison had been the most helpful and kind agent. She always answers all my questions and is so kind, and never makes me feel like a burden. She helped me get the best deal, and her customer service is ultimately the reason I switched over from Progressive."
We responded:
"We’re honored by your positive feedback and appreciate your time to provide the review! Madison is an invaluable asset to our team and we look forward to continuing to provide you with great service! ~John "
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Johnnie Thomas

May 19, 2025

5  out of  5
rating by Johnnie Thomas
"Emily was great! She answered all of my questions to the fullest and made me happy/glad that I switched to State Farm Insurance."
We responded:
"Thank you for your 5-star review! We are happy to have you as a valued customer and Emily and the rest of the team look forward to helping you in the future! ~John "
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Thomas Kohn

May 1, 2025

5  out of  5
rating by Thomas Kohn
"I have 5 star experience with this wonderful, excellent company! Gwenn was and continues to be a “ rockstar” in correspondence and professional education in the field of Insurance! Huge Thank You!"
We responded:
"Thomas, We’re thankful for your feedback and great comments about Gwen! She certainly is an invaluable member of our team, and your kind words mean a lot! It’s our pleasure to assist you with your insurance needs both now and for years to come! If there is anything else we can do to help, please let us know! ~John"
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Kathleen Walker

April 10, 2025

5  out of  5
rating by Kathleen Walker
"I am totally incompetent when it comes to computers & apps. Jordan walked me thru each step to set up safe driving becon. Jordan is kind, caring, listens & is very patient!! A pleasure in every way. Thank you"
We responded:
"It was our pleasure to help you, Kathleen! Jordan has been a valuable team member of our office for many years and we are so happy that she was able to provide you with great care and service! ~John"
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Anquan Kinloch

March 31, 2025

5  out of  5
rating by Anquan Kinloch
"Sarah was exceptional! Very detailed and organized! Extremely honest and personable. She truly value the customer and was a pleasure to work with. Thank you!"
We responded:
"Anquan, we are thrilled that you had such a great experience with Sarah! She is certainly a vital part of our team! Your comments are invaluable to us and experiences like yours are what we strive for! We look forward to working with you on your insurance needs now and in the future! ~John"