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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Mostafa

Kathy Mostafa

July 21, 2026

5  out of  5
rating by Kathy Mostafa
"Madison was wonderful in assisting me with getting auto and homeowners. She made the process simple and stress free. The rates were even better than I had hoped. Highly recommend both State Farm and Madison."
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Tim Ferguson

July 16, 2026

5  out of  5
rating by Tim Ferguson
"Madison was very helpful a answered all my questions"
We responded:
"Thank you, Tim! Thanks for trusting our State Farm team here in Lake City! We appreciate your business!

~John Kasak "
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Rayanne Lee

July 15, 2026

5  out of  5
rating by Rayanne Lee
"Jordan Joyner went above and beyond. Can't thank her enough for the stress free experience."
We responded:
"Thank you, Rayanne! Your feedback is a great reminder of why we love what we do! Please be sure to let Jordan or the rest of the team know if there is anything else we can help with going forward!

~ John Kasak "
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Sean Whalen

July 13, 2026

5  out of  5
rating by Sean Whalen
"Amanda was great. She had my quote prepared and made the whole process seamless. Definitely recommend"
We responded:
"Thanks for the 5-star shout-out, Sean! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer!

~John Kasak "
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Cj Davis

July 13, 2026

5  out of  5
rating by Cj Davis
"Amber was absolutely fantastic to work with! She made the entire insurance process simple, answered all of my questions, and helped me find the best coverage at a great price. She was friendly, professional, and genuinely cared about making sure I understood everything before making a decision. If you’re looking for someone who is honest, knowledgeable, and easy to work with, I highly recommend Amber for all of your insurance needs!"
We responded:
"Thank you for the wonderful review! It means so much to our Lake City team to know we’re helping neighbors feel protected and cared for.

John Kasak - State Farm Insurance Agent"
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Mayra Molina

July 13, 2026

5  out of  5
rating by Mayra Molina
"Madison is extremely knowledgeable, and patient in answering all of my questions and explaining anything I didn't understand.she always makes things easier if I make changes, she provides quotes and examples and let's me chose what is best for me and my needs. She makes the entire process easy and stress-free. Because of the great experience I had, I've have referred my family and friends to speak with her so they can hopefully save money as well."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Lake City office for your insurance needs.

~John Kasak "
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Tim R

July 12, 2026

5  out of  5
rating by Tim R
"Madison was very helpful to me when i was thinking about getting life insurance. She explained the coverages that i would get very clearly and made sure we had all the information we needed to make the right decision. Would definitely recommend Madison if you are looking to get insurance."
We responded:
"Tim, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Lake City State Farm office.

John Kasak - State Farm Insurance Agent"
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Christina Ruwe

July 11, 2026

5  out of  5
rating by Christina Ruwe
"Madison was very helpful and informative on my new policy"
We responded:
"We truly appreciate the kind words! Our Lake City State Farm team always strives to do our best — thank you for noticing.

~ John Kasak "
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Roger Whiddon

July 2, 2026

5  out of  5
rating by Roger Whiddon
"Madison and Wendy did a great job helping me with getting better and less expensive insurance for my autos and home! Great job!"
We responded:
"Thank you, Roger. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer.

~John Kasak "
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Connie

June 29, 2026

5  out of  5
rating by Connie
"I recently had the pleasure of working with Richel Smith/ Statefarm Insurance. I have my cars,travel trailer,house,and my golf cart, and still save me so much money. You never know what you are going to meet when you go camping. They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Two thumbs up and 5 stars!"
We responded:
"Connie, Thanks for the 5-star shout-out to Rachel! It's our pleasure to help protect what matters most to you! Thank you for being our customer!

~John Kasak "
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Julie Asbell

June 29, 2026

5  out of  5
rating by Julie Asbell
"Madison was great! Got back to me fast and was able to give me a great policy"
We responded:
"Julie, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family!

~John Kasak "
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jason bass

June 23, 2026

5  out of  5
rating by jason bass
"I had an excellent experience working with Deon. She was knowledgeable, professional, and took the time to explain all of my insurance options in a way that was easy to understand. Deon was patient, responsive, and made sure I found the coverage that best fit my needs without any pressure. Her customer service was outstanding, and she made the entire process smooth and stress-free.
I highly recommend John Kasak to anyone looking for an honest and dependable insurance agent."
We responded:
"Jason, Thank you for sharing your thoughts about your experience working with Deon, she is a valuable asset to our incredible Perry team! We look forward to continuing to be your first choice for insurance!

~John Kasak "
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Henry Serra

June 18, 2026

5  out of  5
rating by Henry Serra
"Everyone that I spoke with at State Farm was very friendly and helpful. They quoted me a great price and I am very happy. Thank you State Farm."
We responded:
"We appreciate your trust in us, Henry! It's important to us that you know that we care! We’re here anytime you have questions, need help, or want to review your policy!

~John Kasak "
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Eugenia Harris

June 18, 2026

5  out of  5
rating by Eugenia Harris
"Thank you State Farm for the warm welcome to your agency."
We responded:
"Thanks for the 5 stars, Eugenia and for allowing us to help you with your insurance needs! We appreciate your business and look forward to working together for a long time to come!

~John Kasak"
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Joseph

June 17, 2026

5  out of  5
rating by Joseph
"It’s summertime so things have been pretty busy and I’ve been meaning to contact Kasaks office for a new 6 month policy…so like a good neighbor…Amber from John Kasaks office contacted me today with a new 6 month policy with better coverage and a savings of over $200 compared to my old insurance company! Thank you Amber for your polite and swift assistance with my new policy!"
We responded:
"We appreciate your trust in us,! We’re here anytime you have questions, need help, or want to review your policy.

John Kasak - State Farm Insurance Agent"
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Ron Howard

June 17, 2026

5  out of  5
rating by Ron Howard
"Gwen Rainwater always tries to do a good job'"
We responded:
"Thank you, Ron! Your review means a lot to us. Gwen is an asset to our team, thank you for recognizing her! We're here whenever you need us!

John Kasak - State Farm Insurance Agent "
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Matthew Kennedy

June 13, 2026

5  out of  5
rating by Matthew Kennedy
"Went in to finalize some documents from a GA office. They were friendly and very helpful. The GPS location is for the old office"
We responded:
"We truly appreciate the kind words! Our Lake City State Farm team always strives to do our best — thank you for noticing.

I have updated the GPS location, not sure why Google put it back on the old office. Thank you for pointing that out.

John Kasak - State Farm Insurance Agent"
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Pedro A Colón

June 11, 2026

5  out of  5
rating by Pedro A Colón
"Service good the people nice and good communication"
We responded:
"Thank you for continuing to trust our Lake City State Farm team and for the nice comments. It’s our pleasure to help protect what matters most to you.

John Kasak - State Farm Insurance Agent"
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Maria Torres

June 9, 2026

5  out of  5
rating by Maria Torres
"I love this agency! They have the best customer service! Maria is always willing to answer any questions I have regarding my policies and keeping me informed of different services that are provided."
We responded:
"Thank you, Maria! Your review means a lot to us. We're glad we could help and we're here whenever you need us!

"
Profile photo of Patrick Wraight

Patrick Wraight

June 1, 2026

5  out of  5
rating by Patrick Wraight
"I appreciate the service I received from the agency. All of my questions were quickly and professionally answered. Christopher explained everything in a way that was easy to understand. He made sure my concerns were addressed and walked me through the process, making it feel easy on my end. I feel confident in their ability to meet my insurance needs now and in the future."
We responded:
"Patrick, thank you for your trust in Chris and our Lake City State Farm team. It’s our pleasure to help protect what matters most to you!

~John Kasak"
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Dallas Sweat

May 27, 2026

5  out of  5
rating by Dallas Sweat
"Chris Wraight had exceptional customer service, and was very thorough explaining everything to me. 10/10 recommend Chris to all my family and friends."
We responded:
"Dallas, We truly appreciate the kind words! Chris and our entire Lake City State Farm team always strives to do our best — thank you for taking the time to comment!

~John Kasak "
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Elaine Clark

May 26, 2026

5  out of  5
rating by Elaine Clark
"Madison was very efficient and very knowledgeable with any questions I asked. She sent a quote to my house with all the info I needed. I like to see what I am paying for. Thanks . I referred my family and friends to talk with her so can hopefully save them also. Have a nice day."
We responded:
"We’re happy we met your expectations, Elaine. Our State Farm team in Lake City is always here for your insurance needs whenever you need us, it's our pleasure!

~ John Kasak "
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Ben Katan

May 23, 2026

5  out of  5
rating by Ben Katan
"Great agent 👍"
We responded:
"Thank you, Ben! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here if you need anything! ~John

"
Profile photo of Richard and Danielle King

Richard and Danielle King

May 14, 2026

5  out of  5
rating by Richard and Danielle King
"Amber was so good to work with. We were able to bundle our home and vehicles, as well as add motorcycle and camper insurance and they saved us $1500 a year in premiums! There was no pressure to switch."
We responded:
"Thank you,! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Lake City!

John Kasak - State Farm Insurance Agent"
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Carol Atchison

May 11, 2026

5  out of  5
rating by Carol Atchison
"Chris was very knowledgeable regarding my auto coverage on my vehicles"
We responded:
"A big thank you for trusting our Lake City team with your auto insurance needs. We’re so glad to hear you had a great experience with Chris.

~John Kasak"