State Farm® Insurance Agent John Kasak

"Excellent service and follow up."

"I would like to recognize the professionalism and persistence of Jessica Rudd in the Perry office . She was most instrumental in assisting me in getting a refund that should have been dealt with through another office but Jessica made it her mission to get it back for me. I feel absolutely certain that I would not have gotten it back without her help. And her smile made me feel like I was her only customer she had to deal with!"

"For 15 years I used Florida Farm Bureau for my car insurance company. I decided to shop around for car insurance with the hopes of a lower payment. After speaking with John Kasaks insurance company, I received more coverage for less money per month. I also decided to try State Farms drive safe and save monitoring. After 6 months of monitiring i will receive an even bigger reduction in my monthly payments. Im very happy that I decided to switch to John Kasaks company. I'd like to add that State Farm was recommended to me by several friends that work in collision repair. All of them stated that when it comes to a company that takes care of people after an accident, State Farm was the best."

"I would like recognize Ms.Madison Ruwe @ John Kasak’s Statefarm office in LC, FL for her Excellence in customer service. She made me realize that just getting lower insurance coverage at another company isn’t always the most important part of customer relationship. She helped me with my immediate needs, gave me future options and made me realize how my Statefarm agency has always been available to me in person to help with all my needs and complaints and to help make them right. Thank you Madison for your friendly & professional assistance and for also enlightening me in the value of what John Kasak’s Statefarm office provides. Sincerely, Sarah Craig"

"Gwen Rainwater and the other team members at John Kasack’s have been extremely Helpful and attentive to my insurance needs. Gwen in particular has followed up and addressed a few issues for me Which has saved me a lot of time and effort. Well done."

"Efficient and caring insurance team. Gwen is fantastic!"

"Mrs. Gwen Rainwater is the best, she was diligent and relentless in her efforts to get my home insured. I highly recommend Mrs. Rainwater for all your insurance needs."

"Madison had been the most helpful and kind agent. She always answers all my questions and is so kind, and never makes me feel like a burden. She helped me get the best deal, and her customer service is ultimately the reason I switched over from Progressive."

"Emily was great! She answered all of my questions to the fullest and made me happy/glad that I switched to State Farm Insurance."

"I have 5 star experience with this wonderful, excellent company! Gwenn was and continues to be a “ rockstar” in correspondence and professional education in the field of Insurance! Huge Thank You!"

"I am totally incompetent when it comes to computers & apps. Jordan walked me thru each step to set up safe driving becon. Jordan is kind, caring, listens & is very patient!! A pleasure in every way. Thank you"

"Sarah was exceptional! Very detailed and organized! Extremely honest and personable. She truly value the customer and was a pleasure to work with. Thank you!"

"Been a customer here for a long time. Recently we called near 845am to ask a question after a car wreck. We followed the advice only to find out it was a waste of our time. When we go to the office to explain the situation, we were told "oh maybe we (State Farm) forgot to switch our phones on, so you probably spoke to the automated line and got a random agent" and there were a lot of "unfortunately" sentences..... So what the random agent told us to do was incorrect and there's no way to fix the situation, cause "unfortunately"... This has placed us in a stressful and financial dilemma. This is not the first time I've had concerns with this particular office. The agent that we spoke with could tell we were upset/not impressed with the lack of support. So I have no issues describing my negative encounters. If I felt that speaking with Kasak would help I would probably reach out, but I don't see anything he could do, because it wasn't his local employee that told us the wrong info on the phone. I'm overall happy with State Farm as a whole, just not this office. Update: Kasak is working his best to communicate and move information, which is a blessing."

"Madison was wonderful helping me add a second vehicle to my policy and with the best price. She answered all my questions and was quick to help the dealership get the info they needed. I was grateful for her help."

"I had to add a vehicle to a policy ...Madison was extremely helpful and very knowledgeable. The staff here is great, from the reception area to the underwriters and agents. Excellent!"

"Sarah was INCREDIBLE. She helped me find a cheaper rate and explained everything perfectly. Wonderful customer service and I’d recommend her to anyone! She’s already helped my family save so much! Definitely request her if you’re going to State Farm!"

"Been with John Kasak State Farm for 38 years the staff is efficient and courteous. Thank you taking care of our insurance needs."

"To preface, I have known John Kasak before he became my agent nearly 18yrs ago. John really is the Best of the Best, John cares about his customers, and to me that sets him apart from other agents..so look no further ~ John’s your guy. Now let’s talk about my most recent interaction with John’s office with Madison Ruwe… Madison was super patient with me, having to go back and forth with me, ensuring I understood everything, offering advice, and best of all making sure I was properly “covered” ..literally!! Madison, thank you so much for all of your assistance, you definitely are an invaluable asset to the John’s State Farm team!"

"I had been with my auto insurance for many years and it seemed like I was paying way too much, so I put out to get quotes from other companies. Madison from State Farm was the first to call me. Because she was the first, after going over the policy and quote, we agreed to speak again later in the week. I didn't wait, I called her back. Madison is an asset to her company. She's very pleasant and good with people as well as being knowledgeable. She made me feel comfortable and confident in my decision to go to State Farm. She is also a live human being! How wonderful to speak to a human without going through all of the robot-directions to get to her! State Farm was not the lowest estimate I received, but it was the only one who contacted me with a real and delightful human being. Madison was excellent in doing her job, answering my questions when I had them. She guided me to my policy, she didn't push. She made a very good impression on me."

"Maria helped my ex husband get a great auto insurance rate & he suggested her to me. I couldn't have more happy with Maria's professionalism & how helpful she was. She saved me over $100 a month & I got better coverage than with my previous carrier."

"Emily was amazing! I got full coverage for less than half the price I was paying for liability! 5 Stars 🌟"

"Emily Wilson helped me so much with her patience and professionalism in saving me money on my car insurance. I am so grateful for her knowledge and skills. Thank you. God bless!"

"I called to get a quote on a house for ins and they don't ins houses unless they're 2020 or newer. Crazy cause it's only about to be 2025. Thanks anyways."

"Sara Pollock was awesome and went above and beyond for me regarding her interface with my bank and proving to them that I maintained my policies on my vehicles. Thanks Sara!"

"I would like to say that I am so happy with the service provided by Gwen Rainwater with State Farm insurance in the Lake City Florida office. Great customer service, answered every question that I had and they saved me money. Thank you State Farm, Gwen and the John Kasak Office. If you are in need of Home Owner's insurance and Car insurance, I would definitely recommend them."